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:	post by menstrual_sweatpants_disco at 2011-02-11 21:55:42

It always amazes me when people have that "I CAN'T WORK LIKE THIS. I HAVE THINGS TO DO AND DON'T NEED THESE STUPID COMPUTERS THAT ARE SUPPOSED TO WORK GIVING ME TROUBLE" attitude. They'll give you grief, yet the issues they are running into are all the result of their company's higher-ups not green-lighting necessary steps to ensure their employees' productivity. When my company does consulting for small offices we usually gauge how critical it is for them to have every PC working all the time. In some offices it's not necessary, other offices need every computer humming 24/7 or else they're completely fucked. Obviously in this case, you'd probably want a backup machine of some sort. Hardware DOES break down. And if they can't be without a computer for 24 hours or so while the broken one is being fixed they should have one waiting in the wings. It's amazing how often you make this suggestion, they ignore it, and then act as if you just kicked thier kids in the mouth by inconveniencing them so terribly.

We have one bigger client right now with 2 40U racks full of servers in the basement of a 300 year old mansion that is constantly flooding and losing power. The servers are ridiculously old and they NEVER want to replace them. They always opt to not see the big picture and end up paying double in the long run to rebuild older machines for shittier performance and hardware that's waiting to fail. The ISP that supplies the MPLS network to link 4 of their other offices is a joke. All thier employees in the other offices do all their work via Citrix full desktop to these servers. When the ISP "accidently" fucks up the routes while doing routine maintenance, or their building loses power, or one of the shitty servers breaks down, their entire business is dead in the water and 100+ employees are twiddling their thumbs doing nothing. We've made countless suggestions for them to let us plan out and puchase new servers for them and host them in a datacenter with reliable power & connection but they never bite. When their network goes down all their employees call over to us all pissed off like we suck. Yet we can't throw their bosses under the bus and let everybody know that they're fucking retarded. Shitty client. My boss is fucking dumb for not telling them to take a walk so we can focus on doing right by other clients rather than wasting time on them.

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